abd67 Privacy Policy

1. Data Controller

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For the purposes of this Privacy Policy, abd67 ("we", "us", "our") acts as the data controller in respect of all personal information collected from players and visitors via the abd67 platform at https://abd67.net. As data controller, abd67 determines the purposes and means by which personal data is processed.

If you have any questions, concerns, or requests relating to the handling of your personal data, you may contact our data protection team at any time via live chat within the abd67 platform, or by writing to us at [email protected]. Our support team operates 24/7 in Bangladesh Standard Time (BST, UTC+6) and will acknowledge all data-related enquiries within 48 hours.

2. Information We Collect

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Abd67 collects personal information through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and in limited cases from third-party service providers who assist us in operating the platform. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create an abd67 account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify you meet the 18+ age requirement)
• Residential address (including city, district, and postcode)
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

2.2 Identity Verification (KYC) Documents

As part of our Know Your Customer process — required to process withdrawals and maintain platform integrity — we may collect copies of:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of residential address (utility bill or bank statement dated within the last three months)
• Proof of payment method ownership (screenshot of bKash, Nagad, or Rocket wallet; bank statement header)
• Selfie or live photo for facial verification purposes, where required

2.3 Financial Transaction Data

When you make a deposit or request a withdrawal on abd67, we record transaction details including the payment channel used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction reference numbers, amounts in BDT (৳), timestamps, and transaction status. We do not store complete card numbers or mobile banking PINs — sensitive payment credentials are handled directly by the respective payment providers.

2.4 Gaming and Betting Activity Data

We maintain a full record of your activity on the abd67 platform, including:

• Games played (slots, Dragon Tiger, live casino, Bombing Fishing, cricket betting, etc.)
• Bet amounts, outcomes, and session durations
• Bonus offers claimed and wagering progress
• Sports markets browsed and wagers placed (BPL, IPL, T20 World Cup, and other events)

This data is used for account management, dispute resolution, responsible gaming monitoring, and statistical analysis to improve the platform.

2.5 Technical and Device Data

When you access abd67, our servers and analytics systems automatically collect certain technical data, including:

2.6 Communications Data

If you contact abd67's support team via live chat or email, we retain records of those communications — including chat transcripts, email content, and any attachments you provide — for quality assurance, training, and dispute resolution purposes.

3. How We Use Your Data

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Abd67 uses the personal information we collect only for legitimate, specified purposes. We do not sell your personal data to third parties. The primary purposes for which we process your data are set out below.

3.1 Account Management and Service Delivery

The core purpose of collecting your registration and account data is to create and maintain your abd67 player account, authenticate your identity at login, process deposits and withdrawals, apply bonuses and promotions, and provide you with access to all games and betting markets available on the platform. Without this data, we cannot deliver the abd67 service.

3.2 Identity Verification and Fraud Prevention

KYC documents and financial transaction records are processed to verify your identity, confirm that you meet the 18+ age requirement, prevent fraudulent activity, detect money laundering or other financial crime, and comply with our obligations under applicable anti-fraud standards. Where suspicious activity is identified, we are obligated to take appropriate action, which may include account suspension and reporting to relevant authorities.

3.3 Responsible Gaming

Abd67 monitors gaming activity data — including session durations, deposit frequency, bet sizes, and loss patterns — to identify players who may be showing signs of problem gambling behaviour. Where such indicators are detected, our responsible gaming team may reach out proactively to offer support resources, deposit limit adjustments, cooling-off periods, or self-exclusion options. This processing is carried out in the genuine interest of player welfare.

3.4 Customer Support

Communications data and account history are used to provide effective customer support. When you raise a query or complaint, our support agents access the relevant portions of your account and transaction records to investigate and resolve the matter as efficiently as possible.

3.5 Marketing and Promotions

With your consent, abd67 may use your email address and phone number to send you information about promotions, bonuses, new games, seasonal campaigns (such as Eid, Pohela Boishakh, or BPL season offers), and other abd67 news. You may withdraw your marketing consent at any time by contacting support or updating your communication preferences within your account settings. Withdrawal of marketing consent does not affect the lawfulness of any processing already carried out.

3.6 Platform Improvement and Analytics

Aggregated and anonymised technical and gaming data is used to analyse platform performance, identify popular games, detect technical issues, and improve the overall abd67 user experience. Where data is fully anonymised such that no individual can be identified, it falls outside the scope of this Privacy Policy.

3.7 Legal and Regulatory Compliance

Abd67 may process and retain personal data as required to comply with applicable legal obligations, including responses to lawful requests from law enforcement or regulatory authorities, resolution of legal disputes, and enforcement of our Terms & Conditions.

4. Data Sharing and Disclosure

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4.1 Payment Service Providers

To process your deposits and withdrawals, abd67 shares the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers process your data under their own privacy policies and are bound by contractual obligations to handle it securely.

4.2 Game and Technology Providers

Abd67 integrates games and live casino streams from third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. In order to deliver these games within the abd67 platform, limited technical session data (such as player session tokens and game round identifiers) may be shared with these providers. These providers do not receive your full personal profile and are contractually prohibited from using session data for any purpose other than delivering the game service.

4.3 Identity Verification Partners

Where third-party KYC or age verification services are used to assist in confirming your identity, we share only the document data and personal identifiers necessary for that verification process. KYC partners are bound by strict confidentiality and data processing agreements.

4.4 Legal Disclosure

Abd67 may disclose your personal data to law enforcement agencies, financial intelligence units, or other public authorities where we are legally compelled to do so, or where disclosure is necessary to prevent or detect serious crime, protect the safety of individuals, or enforce our legal rights. We will notify you of any such disclosure where we are legally permitted to do so.

4.5 Business Transfers

In the event that abd67 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

5. Cookies and Tracking Technologies

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Abd67 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather analytics data that helps us improve our service. By using the abd67 website, you consent to our use of cookies as described in this section.

5.1 Types of Cookies We Use

5.2 Managing Cookies

You may control cookie settings through your browser preferences. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use core abd67 features. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your personalised experience.

5.3 Third-Party Tracking

Some third-party game providers and analytics tools integrated within the abd67 platform may set their own cookies. Abd67 does not control these third-party cookies and encourages you to review the privacy policies of the relevant providers. We contractually require all third-party integrations to comply with applicable data protection standards.

6. Data Retention

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Abd67 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. Our standard retention periods are as follows:

• Active account data — retained for the lifetime of your abd67 account and for a minimum of five (5) years following account closure, to comply with anti-money laundering record-keeping obligations.
• KYC and identity documents — retained for a minimum of five (5) years following account closure or the completion of the relevant verification process.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications — retained for three (3) years from the date of the last interaction, unless a related legal matter requires extended retention.
• Marketing consent records — retained for the duration of your account plus three (3) years, to demonstrate compliance with consent requirements.
• Technical and analytics data — retained in anonymised or aggregated form indefinitely; identifiable technical data is deleted or anonymised within 24 months.

When personal data is no longer required, abd67 securely deletes or irreversibly anonymises it in accordance with our internal data disposal procedures.

7. Your Rights and Choices

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Abd67 respects your rights in relation to your personal data. The following rights are available to all abd67 players:

7.1 Right of Access

You have the right to request a copy of the personal data that abd67 holds about you. We will provide this information in a clear, structured format within a reasonable timeframe following receipt of a verified request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your account details directly through your abd67 account settings. For changes to sensitive data such as your name or date of birth, please contact support at [email protected] with appropriate documentation.

7.3 Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis for processing applies. Please note that we may be legally required to retain certain data (such as transaction records) even following a deletion request, in which case we will explain the applicable retention obligation.

7.4 Right to Restrict Processing

You may request that abd67 restrict the processing of your personal data in certain situations, such as while the accuracy of the data is being contested or while an objection to processing is being assessed.

7.5 Right to Withdraw Marketing Consent

Where abd67 processes your data for marketing purposes on the basis of your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal. To opt out of marketing communications, contact our support team or update your preferences in your account settings.

7.6 Exercising Your Rights

To exercise any of the rights described in this section, please contact our support team via live chat or by emailing [email protected]. To protect your privacy, we will verify your identity before processing any data rights request. We aim to respond to all valid requests within 30 calendar days.

8. Data Security

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Abd67 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. Key security measures in place on the abd67 platform include:

• SSL/TLS Encryption: All data transmitted between your device and the abd67 platform is encrypted using industry-standard SSL/TLS protocols, indicated by the padlock symbol in your browser's address bar.
• Encrypted Password Storage: Player passwords are never stored in plain text. We use strong cryptographic hashing algorithms to store password data securely.
• OTP Authentication: Sensitive account actions — including withdrawals, password changes, and email updates — require one-time password (OTP) verification sent to your registered mobile number.
• Access Controls: Access to personal data within abd67's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
• Fraud Monitoring: Automated systems continuously monitor account activity for unusual patterns that may indicate fraud, account takeover, or other security threats. Suspicious activity triggers immediate review by our security team.
• Regular Security Reviews: Abd67 conducts periodic security assessments of its platform infrastructure to identify and address potential vulnerabilities before they can be exploited.

While abd67 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure: choose a strong, unique password for your abd67 account, do not share your login credentials with anyone, and contact support immediately if you suspect any unauthorised access to your account.

8.1 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, abd67 will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. We will provide clear information about what data was affected, the likely consequences, and the steps we are taking to address the situation.

8.2 Policy Updates

Abd67 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable legal requirements, or platform features. The current version of this policy is always available at https://abd67.net/privacy-policy. The effective date at the top of this document indicates when the policy was last revised. Continued use of the abd67 platform following a policy update constitutes acceptance of the revised terms.